Shipping & Returns

Shipping  

Standard orders are typically processed within 2-3 business days. For information regarding personalized orders please reference the Ordering Guide on the product page. All items are shipped via FedEx or USPS.  Expedited and overnight shipping are available for an additional fee.  Please contact us if you have any questions regarding the shipment of your order.

*A "Local Pickup" shipping option is available for those who live in or around Washington, D.C. and would prefer to pick up their order in person free of charge.  

 

Returns

Unused and unopened orders may be returned within 7 days of receipt for a refund. Once we receive the returned item(s) the charges will be credited to you. Unfortunately shipping costs are non-refundable. Used, opened, and/or final sale items cannot be returned. 

Personalized orders may not be cancelled or refunded once you gave given final approval of your proof. Upon final approval of your order we cannot accept returns for any reason. By approving your final proof you accept responsibility for the accuracy of the information and layout as shown. If errors are discovered after final approval of your proof, you will be charged for a reprint.